At TPT Golf, we are committed to providing premium products and a seamless shopping experience.
Please review our return conditions below:
Customized (Fitted) Shafts
Customized fitted shafts are crafted specifically to your requirements. Due to their custom nature, they are non-returnable and non-exchangeable.
To ensure the best fit, we encourage you to use our fitting algorithm or visit one of our authorized TPT Golf certified fitter before making your purchase.
Raw (Non-Fitted) Shafts
Raw shafts may be returned within 14 days of delivery, only if the following conditions are met:
– The shaft must be in NEW condition with no signs of use or damage to the shaft(s) or its compotents.
– Products that meet these criteria will qualify for a full refund to your original form of payment, excluding shipping costs.
– Shafts showing signs of use and not in new condition will incur a $150 restocking fee.
Return shipping costs are the responsibility of the customer.
We are only able to process returns for products purchased directly on tptgolf.com. If you purchased a TPT product from an authorized fitter center or retail store, please inquire about returning it by contacting the dealer directly.
If you have any questions or need assistance with a return, please contact us. We’re happy to help !
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